Process Improvement

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Delivering Business Improvements by Providing Practical Solutions

    Growth can sometimes happen so quickly that Companies are unable to plan for it and make do with ’best fit’. The role of the Consultant is to agree objectives and processes, implement a revised process and measure the results.

    An example of this type of project is outlined below:

    Project Summary: Methods Improvement

    Type of Company : Telecommunications Company

    Description of problem / improvement opportunity:

      • Poor work flow resulting in inefficient and ineffective methods of handling goods for order fulfilment

    Description of improvements:

      • Assess current manning levels
      • Introduce key performance indicators
      • Reduce handling and improve work flow

    Description of Approach:

      • Document and measure working practices
      • Generate alternative solutions for discussion leading to general consensus on outcomes
      • Restructure organisation and implement changes
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